Privacy Policy

Poop Troop respects your privacy. This policy explains what information we collect, how we use it, who we share it with, and your rights. By using our website and services, you agree to this policy.

1. Information We Collect

When you request a quote, sign up, or use our service, we may collect:

Contact information: your name, email address, phone number, and service address.
Service details: information about your dog(s) (such as name, temperament, and whether they'll be in the yard), yard access instructions, yard size, and any notes you provide.
Payment information: processed securely by our payment provider. We do not store your full card details on our own systems.
Photos: before-and-after photos of the service area as proof of service (see Section 4).
Communications: records of emails, messages, and requests you send us.
Website usage data: basic technical data (such as cookies and analytics) collected automatically when you visit our website.

2. How We Use Your Information

We use your information to:

Provide, schedule, and manage your dog waste removal service
Prepare and send quotes and invoices
Process payments and manage recurring billing
Communicate with you about your service, scheduling, and account
Maintain proof-of-service records
Improve our service and website
Comply with legal and tax obligations

We do not sell your personal information.

3. Who We Share Information With

We share information only as needed to run our business, including with:

Wix — our website host and platform provider, which stores form submissions, account, and booking data.
Wix Payments / our payment processor — to securely process your payments.
Web3Forms — the service that delivers our quote-request form submissions to us by email.
Service providers who help us operate (such as scheduling or communication tools), bound to protect your information.
Legal authorities, if required by law.

These third parties have their own privacy practices, and we encourage you to review them.

4. Photos

We take before-and-after photos of the service area to document that work was completed. We use de-identified images (with no house numbers, faces, people, or other identifying details) for marketing or promotional purposes. If you do not want your service-area photos used for marketing, you may opt out at any time by emailing us at buisness@ptroop.com; we will still take proof-of-service photos for our internal records.

5. How We Protect Your Information

We take reasonable measures to protect your information. Payment data is handled by secure, PCI-compliant payment processors. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your information for as long as you are a customer and as long as needed for legal, tax, and business purposes. You may request deletion of your information as described below.

7. Your Rights

Depending on where you live, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications

To exercise any of these rights, contact us at [EMAIL]. We will respond as required by applicable law.

8. Cookies & Analytics

Our website uses cookies and similar technologies (including those provided by Wix) to operate the site, remember preferences, and understand site usage. You can control cookies through your browser settings.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

10. Changes to This Policy

We may update this policy from time to time. The version posted on our website applies. Significant changes will be noted by updating the "Last updated" date above.

11. Contact

Poop Troop

Email: buisness@ptroop.com

Phone: (339) 298-8310‬

Privacy Policy

​

Privacy Policy

​

Poop Troop respects your privacy. This policy explains what information we collect, how we use it, who we share it with, and your rights. By using our website and services, you agree to this policy.

1. Information We Collect

When you request a quote, sign up, or use our service, we may collect:

Contact information: your name, email address, phone number, and service address.

Service details: information about your dog(s) (such as name, temperament, and whether they'll be in the yard), yard access instructions, yard size, and any notes you provide.

Payment information: processed securely by our payment provider. We do not store your full card details on our own systems.

Photos: before-and-after photos of the service area as proof of service (see Section 4).

Communications: records of emails, messages, and requests you send us.

Website usage data: basic technical data (such as cookies and analytics) collected automatically when you visit our website.

2. How We Use Your Information

We use your information to:

Provide, schedule, and manage your dog waste removal service

Prepare and send quotes and invoices

Process payments and manage recurring billing

Communicate with you about your service, scheduling, and account

Maintain proof-of-service records

Improve our service and website

Comply with legal and tax obligations

We do not sell your personal information.

3. Who We Share Information With

We share information only as needed to run our business, including with:

Wix — our website host and platform provider, which stores form submissions, account, and booking data.

Wix Payments / our payment processor — to securely process your payments.

Web3Forms — the service that delivers our quote-request form submissions to us by email.

Service providers who help us operate (such as scheduling or communication tools), bound to protect your information.

Legal authorities, if required by law.

These third parties have their own privacy practices, and we encourage you to review them.

4. Photos

5. How We Protect Your Information

We take reasonable measures to protect your information. Payment data is handled by secure, PCI-compliant payment processors. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your information for as long as you are a customer and as long as needed for legal, tax, and business purposes. You may request deletion of your information as described below.

7. Your Rights

Depending on where you live, you may have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information

Opt out of marketing communications

To exercise any of these rights, contact us at [EMAIL]. We will respond as required by applicable law.

8. Cookies & Analytics

Our website uses cookies and similar technologies (including those provided by Wix) to operate the site, remember preferences, and understand site usage. You can control cookies through your browser settings.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

10. Changes to This Policy

We may update this policy from time to time. The version posted on our website applies. Significant changes will be noted by updating the "Last updated" date above.

11. Contact

Poop Troop

Email: buisness@ptroop.com

Phone: (339) 298-8310‬